Archive for the ‘AFD and Other Fun Phrases’ Category

Bookkeeping – Your Books Are Filled with Stories of Business Common Sense (or NOT!)

Sunday, November 28th, 2010

It is often amazing what BFOs can pour from your business’ books. Just one example:

A small manufacturer of industrial soaps contracted me to convert their books from Peachtree to QuickBooks, and review and refine their Chart of Accounts, and Vendor and Customer lists. The program that translates from the old software to the new is far from perfect, so the books need to be compared and reviewed after the process. In this case, there was a particular number that stuck out like a sore thumb … the supplies inventory was nearly $700,000 – in a business that had only a touch over a million dollars in annual sales. I reviewed the Peachtree history, and it seemed consistent, so I talked with the owner. In fact, the figure was correct because he had taken advantage of a sale – TWO YEARS EARLIER! A review revealed:

The good news was that he had saved 20% on the supplies.

The bad news was that:
(a) his appropriate inventory was under $10,000, so he had tied up, on average, over a million dollars in cash for two years to save that 20%;
(b) he needed to pay a full-time forklift operator to move these materials around so he could access the supplies he actually used on a regular basis; and
(c) he determined that far more than 20% of the supplies would exceed its shelf life long before it was used, and he would have to dispose of it – and, to add insult to injury, PAY for the disposal.

We devised a plan-of-attack in which he modified some of his formulations in order to use more of these “bargain” chemicals, and he had his office manager contact clients to offer them special pricing on the soaps that used these materials. During the next year, his direct costs were reduced by 18%, and his inventory diminished by almost $500,000. This left him with over $600,000 in unanticipated positive cash flow. That, in turn, allowed him to make early prepayment on a commercial loan on which he was paying 8% interest. It is probably obvious that there were many other spin-off benefits as well.

There’s more to bookkeeping than simply keeping books. It’s Reading the Stories that Your Books Tell that helps you strengthen and Grow Your Business.

Yogi for Business & Books – Today’s BFO!

Monday, November 8th, 2010

Yogi Berra is famous for many things, not the least of which is his Yogi-isms. One of his pithy comments that has been very useful to me is: You can observe a lot just by watching.

As intrinsically apparent as this may be, most of us in business manage to look right by some  obvious opportunities in our professions. In the course of our race through the pressures of the day, after all, who as time to focus on details?

For me as a Business Coach, this reality has been a substantial Profit Center. Whether it is noticing inappropriate bank service charges, identifying a production method that dramatically reduces cost, or questioning an inordinately high figure for supplies inventory, I can have the luxury of watching. While the business owner is busy running the business, I can peruse the books and observe a lot. Just give it some thought.

Zero-Sum Business Deals – A Bookkeeping BFO!

Tuesday, October 12th, 2010

I once negotiated with the Branch Manager of the manufacturer for the purchase of a state-of-the-art printing press. At the end of this bloody battle, he said “You know you got a good deal when both sides feel like they got screwed.”

I never did business with him again.

There are choices in how to do business – and make money, but I have always found it more satisfying to avoid the Zero-Sum deal, i.e. a situation where what’s good for me is bad for you, and vice versa. There are many ways where both sides win – and long-term success is a much more likely result when both parties benefit from one another’s advantage.

Don’t know how? Get in touch and we can ponder your particular circumstance. Odds are that we can convert that Zero-Sum into a Hero-Sum, where everybody gains!

“Stay In Touch & Ask Questions!” A Business Growth BFO.

Sunday, July 25th, 2010

A comment was made at a meeting the other day about how important it is for an organization to maintain contact with its customers/clients/patrons. This is NOT News. It is about as basic a business principle as there is.

A day later, I was in contact with an organization that was about to debate raising some of its prices. Naturally, I laid my “Stay In Touch & Ask Questions!” BFO on them, to make two points:

1) If you want to know how your clientele feels about something, there is no better way to find out than to ASK THEM!
2) This is a great chance (a.k.a. excuse) to STAY IN TOUCH!

Most business relationships are lost, not on the basis of a dispute, but simply because “nobody called.” Like many other valuable business tricks-of-the-trade, this is not widely practiced.

Just like life…If you want to know what someone is thinking, Ask Them! More often than not, they’ll appreciate your interest and be glad that you Stayed In Touch. BFO!

WYP

Monday, June 28th, 2010

What’s Your Point? is my AFD (Acronym-For-The-Day).

Business communication is often misleading, or just plain wrong, usually out of carelessness. Before you send a message, consider your Point, and whether your communication conveys it.

For example, DON’T tell me to buy your 12mp camera instead of a 4mp camera because it’s three times as good. That just MIGHT NOT be true, and I MIGHT find that out.

When I do, you’ll wish you’d been more careful about your message.

Today’s BFO is VCP

Monday, June 21st, 2010

Business people and professionals in Rhode Island, like those everywhere, often believe the old paradigm, “Press is Press,” i.e. even bad press is good press. While this is occasionally true, the 24-hour news/info cycle has taken much of the bloom off this rose. There is a particular version of this that is often applied to business growth:

Visibility – Credibility – Profitability

as if these are inexorably related. But I ask you to think of two letters – BP!

Visible? Most certainly.Credible? Not so much. Profitable? Perhaps no longer…AS A RESULT OF THIS NEW VISIBILITY!

Times change. Be a bit more selective about YOUR Visibility.

SPPMO or IWRMI

Tuesday, June 15th, 2010

I had a meeting with someone the other day that made me think of one of my favorite expressions:

“Sometimes I wonder if I’m dealing with a smart person who’s putting me on, or an imbecile who really means it.”

Across the table was a woman who didn’t know the difference between money received and income earned. To her, if you sold a shirt for $10, you earned $10.00. She didn’t care that, if the shirt cost you $7.00 in the first place, you really EARNED only $3.00.

Most people rarely have a need to understand finances, bookkeeping, and taxes. They usually just hand their records over to someone like me or to a CPA. On the other hand, this woman has a job that deals entirely with such things, and she still doesn’t understand it.

Want to look smart? Sadly, you often don’t need to know anything other than that the “expert” is wrong. (By the way, did you catch the BP disaster recovery plan for the Gulf of Mexico that included their concern about harm to the walruses? Any idea where the nearest walrus lives?)

And while this particular event occurred in the State of Rhode Island, but my next entry will give an example from peachy Georgia. Don’t for a minute think this is a localized phenomenon!

BFCE

Sunday, June 13th, 2010

A lot of people seemed to like the BFO acronym, so here’s another “B” phrase that can be important to small business.

Better, Faster, Cheaper, Easier

Sound too good to be true? In many cases, not so. The winners are those who identify the situations in which BFCE can be accomplished, and proceed in those directions. We’ll talk more about this in the near future.

BFO

Friday, May 14th, 2010

I love this one:

A BFO is a BLINDING FLASH OF THE OBVIOUS.

Had any lately? Happens to me all the time! Turns out that a lot of business development results from these epiphanies.

(I’d love to give credit where due for this little acronym, but I don’t know the source.)